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Slagging on Firewire for business model of undercutting hand shapers & slagging on McNeill for handling this situation poorly are not in any way related.Now all go and slag on Firewire or other imported boards and how we've got to support the hand shapers.
I usually do what the customer asks .That wouldn't make a whole lot of sense when your paying a G for a new board and just in case it gets totalled you want to insure it for less to save a few bucks on shipping? This is the exact situation that shipping insurance should be used for and unless the OP has misled us or omitted something, it seems like Gary has screwed him to save a buck himself.
Do you GG advocate for your customers to declare the board value for less to save on shipping costs? DO you explain to them that if damage were to occur then the insurance may not cover the damage? Would you give a customer a full refund if this were to happen to one of your customers?
I beg to differ. The perception of poor business practice by both mentioned is the link.Slagging on Firewire for business model of undercutting hand shapers & slagging on McNeill for handling this situation poorly are not in any way related.
Yeah, I was not asked or told about this practice. Also, it wouldn't make much sense for me to choose it when all the factors (cost of board, shipping, etc.) are considered. All of the customs I've had have all been shipped here. Never noticed this practice before. XTR don't do it.That wouldn't make a whole lot of sense when your paying a G for a new board and just in case it gets totalled you want to insure it for less to save a few bucks on shipping? This is the exact situation that shipping insurance should be used for and unless the OP has misled us or omitted something, it seems like Gary has screwed him to save a buck himself.
Do you GG advocate for your customers to declare the board value for less to save on shipping costs? DO you explain to them that if damage were to occur then the insurance may not cover the damage? Would you give a customer a full refund if this were to happen to one of your customers?