Have 2 customs from Varial, did them both differently.
plasmic I enailed back and forth with shaper for dims, then forwarded email to Varial asking how to order. They sent me a link to checkout and then eventually got an order card from them (not order confirmation) to confirm the dims, and notes to be sent to the shaper. After some back and forth and last minute changes with varial for layup and lams, the board was ordered and I got exactly what I wanted.
for the moonstone I did the online checkout for the shape by myself, then emailed them saying I’m still finalizing dims with album on the side and to standby on final order card. Few edits to dims resulted in an extra charge for more length which was a separate checkout link. Eventually got my order card to approve and the board arrived exactly as ordered 8wks later.
when doing the order card is when I put in notes as specific as saying I wanted a shallow butt crack swallow tail and gave an example photo of one from online.
plasmic I enailed back and forth with shaper for dims, then forwarded email to Varial asking how to order. They sent me a link to checkout and then eventually got an order card from them (not order confirmation) to confirm the dims, and notes to be sent to the shaper. After some back and forth and last minute changes with varial for layup and lams, the board was ordered and I got exactly what I wanted.
for the moonstone I did the online checkout for the shape by myself, then emailed them saying I’m still finalizing dims with album on the side and to standby on final order card. Few edits to dims resulted in an extra charge for more length which was a separate checkout link. Eventually got my order card to approve and the board arrived exactly as ordered 8wks later.
when doing the order card is when I put in notes as specific as saying I wanted a shallow butt crack swallow tail and gave an example photo of one from online.