Bummer. I'd out them on the thread and I'd probably go full karen and give them the 1 star review on google so when anyone searches for the glass shop it pops up that they do a terrible job and won't cop to it. Post the pics too. It might give them some incentive to make it right, but i would only want money back I wouldn't want anything else from them. and then there's the issue with the crazy price and cash only. They knew what they were doing and I have a hard time believing the shaper wasn't in on it too and got a cut of that glass charge. If you told him you were going mainland and that's what the board was for they probably thought they'd never see you again. Easy mark.