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Custom Order Deposits: Refund Seeking
- Thread starter taking one in
- Start date
Yea I sent him about 3 emails around end of september (1 a week till response) asking about progress, which one got responded to. Its a specialty step up and the waves havent been super big here, so I havent needed it. Moreso I want to know for cash flow purposes as the remaining balance on it is over 1K.
If still no response by next week I'll go by the shop in person as its not far away
This is my first time ordering a custom since I moved here, all others have been OTR. Maybe I should have just stuck with that
Respect is two lane road give and earn so I try to avoid this crap and only deal with respectable shapers/dealers/etc
Sh*t does happen some times mostly life getting in the way but respectable shapers well get your board done no matter what
Once had one of my go to shapers mid way done fall off ladder and was unable to finish so son came to finish board and to add to wait he had board cut for egg instead of mini log first and got half done before he realized mistake. Bottom line board was finished perfect in 10 weeks glass was tinted orange epoxy bottom and rails with pin stripes and 6/6 6 s glass which is no easy feat.
FYI: I've never had this problem dealing with XTR customs and I've never had this problem dealing with a very popular over seas shaper in Australia
Overseas customs was a breeze! Hope I dont jinx it. Find a good shaper and trust the process!
Overseas customs was a breeze! Hope I dont jinx it. Find a good shaper and trust the process!
Cancel and reorder 2x4 step up/semi gun from stretch 8-10 weeksThis is my first time ordering a custom since I moved here, all others have been OTR. Maybe I should have just stuck with that
Believe me...I understand about life gets in the way sometimes. But we are mostly talking about a communication issue. I mean shapers are running a business whether they like it or not when you accept someone's money for a product. Not making time to respect the people paying their bills by not answering text, emails, etc. in a timely manner is terrible. I don't understand how some shapers become a fad and get all popular and stuff and then **** on their customers.Respect is two lane road give and earn so I try to avoid this crap and only deal with respectable shapers/dealers/etc
8-10 weeks regardless of time of year and Dylan is a walkin' punching bag who wears many hats who always answers your ?'s regardless phone or email
I make my own programs and Emails
Grandpa knows how !
Grandpa knows how !
Didn't you also invent the telephone Gregg and then later the cell phone
future fins refoiling service cost and turnaround please?
I ordered one custom when I was somewhat new to buying surfboards and had my first real job. I just turned 21. Ordered a 7'0 quad swallow tail. Guy delivered me fun board thruster after 4 months of waiting. I begrudgingly took the delivery because I already paid and didn't understand how credit card chargebacks work.
My latest order took 4 months for a gun that I ordered because of a blank shortage. However, the shaper made that clear before the order was made and then provided updates every couple weeks on the status of the blank. I never understand the stories I hear about shapers just going silent and not keeping in touch with customers.
My latest order took 4 months for a gun that I ordered because of a blank shortage. However, the shaper made that clear before the order was made and then provided updates every couple weeks on the status of the blank. I never understand the stories I hear about shapers just going silent and not keeping in touch with customers.