I‘m still waiting on a board and ordered end of May. Got the run around and said screw it and placed an with stamps for a spark box. Which one of you bastards got the 5”11 he posted on Insta?you guys need new shapers. I emailed my shaper when I got out of the water this morning with some more feedback and he responded in 5 minutes. His name rhymes with Stamps.
Rad dude, great boards and a complete frotherI would call. emails easily get lost and are sometimes handled by someone other than the shaper.
This just happened to me with Roberts the other day. Used his online email form, didn't hear back for a couple days so I called the factory.
Robert answered and after 10 minutes of talk i had a pic of my order form for confirmation and he had my deposit.
Super nice guy and really easy to talk with btw. He told me the guy who handles his online side has been really busy and might have missed my email. I've had a handful of his boards in the past but this is my first custom from him.
hopefully you didnt have to drive too far for nothing...i recently drove about 1.5 hrs to pick up a custom that was pretty dirty for whatever reason. every other board in there was spotless. but mine was visibly dirty. I took it home, and its great but just weird how these things happen sometimesWent to pick up a new custom the other day.
Employee brought it out, I gave the board a look over - fin boxes looked like someone had splashed pipi over each individual one and also dribbled some on the board. I pointed this out, the employee looked dumbfounded. I think I made it pretty obvious I wasn't walking out with the thing. Was told my money would be refunded no problem. I said don't worry about the refund, just do another one. Got an email about 30 minutes later a new order was in the works...
Should've charged shaper for pro pad installation and wax job which would come out to be $75 dollarshopefully you didnt have to drive too far for nothing...i recently drove about 1.5 hrs to pick up a custom that was pretty dirty for whatever reason. every other board in there was spotless. but mine was visibly dirty. I took it home, and its great but just weird how these things happen sometimes
With Stretch I worked with Tommy (1st board) then Dylan (all subsequent boards) on dims but could have had access to Stretch, I went to the factory to order. Those guys all know where I surfed and my style (Tommy I would see in the water often) so they were great helps in getting me dialed in. I would trade vodka (for Stretch) and wine (for Sandy) for color work. Really nice people to deal with, always killer boards.
Other good experiences:
The only bad experience I had was with Mandala back in 2005 or so when he was shaping in Santa Cruz at Almar Glassing, or whatever that spot is that Michel has. He had become super popular and his boards were really beautiful. I learned after multiple check-ins ("not done yet, another few weeks") that "rush money" kept pushing my board back. So I asked for a refund. He said you'll have in two weeks. He delivered in two weeks after that convo, but it never sat right with me and I sold it.
The shaper didn't "keep" my deposit, he was on a trip at the time, called me, told me to take the board if I wanted it and I could come get the deposit when he came back.they kept your deposit the whole time? so not a free board, just an interest free loan from the piggy bank of caca the wee man