Want to upgrade to a king size.
Current queen size - Serta iComfort w/ a 10 or 15 year warranty.
After 1 year - lots of sagging - and we're both under 150 lbs.
They sent a guy out to measure for warranty claim (approved) then sent over a replacement.
After 1 year, same problem.
Called customer service - they told me "No warranty on the replacement mattress."
My goal is to avoid the above again.
Would like recs from people who have been sleeping on the same mattress for a while that's held up.
"I just got it a month ago and it's great!" doesn't count.
Current queen size - Serta iComfort w/ a 10 or 15 year warranty.
After 1 year - lots of sagging - and we're both under 150 lbs.
They sent a guy out to measure for warranty claim (approved) then sent over a replacement.
After 1 year, same problem.
Called customer service - they told me "No warranty on the replacement mattress."
My goal is to avoid the above again.
Would like recs from people who have been sleeping on the same mattress for a while that's held up.
"I just got it a month ago and it's great!" doesn't count.