REMINDER: THE ARENA PLATFORM, INC. has no obligation to monitor the Forums. However, THE ARENA PLATFORM, INC. reserves the right to review any materials submitted to or posted on the Forums, and remove, delete, redact or otherwise modify such materials, in its sole discretion and for any reason whatsoever, at any time and from time to time, without notice or further obligation to you. THE ARENA PLATFORM, INC. has no obligation to display or post any materials provided by you. THE ARENA PLATFORM, INC. reserves the right to disclose, at any time and from time to time, any information or materials that we deem necessary or appropriate to satisfy any applicable law, regulation, contract obligation, legal or dispute process or government request. Click on the following hyperlinks to further read the applicable Privacy Policy and Terms of Use.
I get that, at this point, this has mostly become a troll exercise, but nonetheless.
Many of the same people are not happy about Firewire and have been saying as much for years. But at least they center themselves (for the most part) in existing retail centers. Popping up with your own brick & mortar, direct to consumer warehouse center that you've branded with the name of one of the most prolific manufacturing centers in the state, while bypassing the manufacturers in that region, is disingenuous in the least.
So again. fook them. Drop the "what abouts".
I saw a mom bringing two groms to the beach with firewires yesterday. Do we need to educate people in the water? Friends don't let friends....Didn't mean to come across as trolling - I'm not.
Just from what I'm seeing, as someone who surfs a lot, and travels up and down the coast regularly for waves - the Firewire stuff is at four-alarm level.
It seems they have gained significantly more market share than just a few years ago.
Yes I do understand why local shapers are pissed.
But I'm also looking at the big picture.
They also need to answer questions and put more info on their websites. Part of the reason he likes firewire is their customer service. You can't blame him for that.Look how well talking to Deforest has worked.
Maybe shapers need to be more vocal.
I agree.They also need to answer questions and put more info on their websites. Part of the reason he likes firewire is their customer service. You can't blame him for that.
If you can't get the shaper or assistant on the phone or email, you can't talk dimensions to order a custom, so to an extent they can't afford not to answer the phone/email. Firewire does have people to answer emails, but this eats into their margins. I suppose they make this up on volume, but it's not clear that the only firewire can do more marketing.I agree.
At the same time a lot of people don't have the capital to invest in that sort of marketing - and I'm told that it actually only appeals to certain consumers, so some shapers are hesitant in regards to how far they will go down the marketing road.
So in some regards it's David vs Goliath.
How much of your purchase price is "Marketing"If you can't get the shaper or assistant on the phone or email, you can't talk dimensions to order a custom, so to an extent they can't afford not to answer the phone/email. Firewire does have people to answer emails, but this eats into their margins. I suppose they make this up on volume, but it's not clear that the only firewire can do more marketing.
Most shapers have a volume calculator. They can write something on how to pick a length and thicken up to match the desired volume. They can write pros/cons of various glass jobs. These are largely up-front costs if done right.
$50.How much of your purchase price is "Marketing"
How much are you willing to buy ?
Beachgrit story right there.It's been said here that JS selling direct to consumer out of the warehouse but looking at their website the majority of boards show no US stock (as usual).
That's a big warehouse BTW.
What are they storing in it?
If you can't get the shaper or assistant on the phone or email, you can't talk dimensions to order a custom, so to an extent they can't afford not to answer the phone/email. Firewire does have people to answer emails, but this eats into their margins. I suppose they make this up on volume, but it's not clear that the only firewire can do more marketing.
Most shapers have a volume calculator. They can write something on how to pick a length and thicken up to match the desired volume. They can write pros/cons of various glass jobs. These are largely up-front costs if done right.
That happens in every industry. You guys all talk about a relationship with the shaper. That's really what gets/keeps customers: the relationship, not the marketing content. The content just pulls them in. People want to buy from people they know and like.I knoow shapers that have done this, only to find that info, word for word, on another shaper's website.